.Five9 (FIVN) has actually been rewarded the 2024 Aragon Research Advancement Honor for AI Call Centers and also called an Innovator in pair of Aragon Investigation Entire world reports: AI Broker Operating Systems in the ICC, 2025, as well as Intelligent Contact Facility, 2025. The business was realized as one of the most critical seller in the AI Agent Operating systems report.At the center of Five9’s innovation is their eyesight for The brand new CX, where AI Brokers and AI-empowered Human being Agents work together to provide hyper-personalized customer adventures. The provider lately offered brand new improvements consisting of Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, identifying Five9’s ideal use of technology in market advancement and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Development Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Investigation Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Analysis Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Study Planet: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 put les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Investigation Globe: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Center de Contact Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The brand-new CX, ou00f9 Brokers AI et Brokers Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Innovation Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Vision fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was also named an Innovator in The Aragon Study Planet for Artificial Intelligence Broker Operating Systems in the ICC, 2025 as well as Aragon Research Study Entire World for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (SERVICE WIRE)–.
Five9 (Nasdaq: FIVN), service provider of the Smart CX System, has been called a champion of the 2024 Aragon Study Advancement Award for AI Get In Touch With Centers. Additionally, Five9 has actually been actually named a Leader in 2 Aragon Research study Entire world records: AI Agent Operating Systems in the ICC, 2025, as well as Intelligent Get In Touch With Facility, 2025. This recognition coming from Aragon Analysis highlights Five9’s placement as an innovator in AI-elevated CX.
The Artificial Intelligence Representative Operating Systems in the ICC, 2025 record positions Five9 as the most
strategic supplier measured in
the file, realizing Five9 s tactical vision for AI-driven development in CX. At the core of the advancement is Five9’s perspective for The brand new CX where AI Representatives as well as AI-empowered Human Representatives collaborate to supply hyper-personalized, straightforward customer knowledge. Through enabling businesses to provide transformative consumer communications while decreasing expenses and also enhancing efficiency, Five9 is establishing brand-new specifications for AI-powered options in the get in touch with facility market.
AI is fundamental for creating remarkable client adventures, and our experts are recognized to become identified through AragonInvestigation as impressive for our attempts to drive the smart get in touch with center onward, said Jonathan Rosenberg, Main Technology Policeman and also Director of Artificial Intelligence, Five9. Our concentration has been actually, and also will definitely continue to be actually, aiding businesses deliver those knowledge with user friendly resources and also capacities. With each brand new technology, we take an advance for both Five9 and also for the market all at once.
The Aragon Research study Innovation honor determines carriers leveraging speculative use of modern technology to not simply conform as markets modify, however to actively disrupt and educate exactly how their markets will certainly evolve. Five9 was actually formally shown with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research study honors event.Five9’s commitment to innovation, specifically its sight for blending AI Brokers and AI-empowered Human Representatives, is actually establishing a new specification for exactly how companies can provide hyper-personalized as well as smooth customer knowledge, stated Jim Lundy, Owner, Chief Executive Officer as well as Lead Analyst, Aragon Study. This award and also report id builds on Five9’s dedication to providing artificial intelligence advancements for CX.
Previously this year, the firm offered new developments, including Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents, that improve the way business approach CX, steering far better outcomes for each customers and brokers. Concerning Five9. The Five9 Intelligent CX System, powered through Five9 Wizard AI, provides a complete rooms of answers to power AI-elevated client expertises that provide better company results as well as Take Delight to CX.
Our combined cloud-native offering permits hyper-personalized customer expertises and additional encouraged employees, making every client communication extra connected, simple and easy, as well as individual. Trusted through 2,500 +customers and 1,400+ companions internationally, Five9 unites the electrical power of artificial intelligence, our system, as well as our individuals to steer AI-elevated CX.For additional information, visit www.five9.com. Involve along with our team @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Civil rights Scheduled.
The recognition of an Aragon Investigation honor champion is not an endorsement by Aragon Investigation of any kind of merchant, product, or company. Sight source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Resource: Five9.
FAQ. What major honors did Five9( FIVN) win in 2024 from Aragon Investigation? Five9 succeeded the 2024 Aragon Research Study Innovation Honor for Artificial Intelligence Contact Centers and was named a Leader in pair of Aragon Study Planet documents: artificial intelligence Representative Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025.
What new AI products carried out Five9( FIVN) introduce in 2024? Five9 launched Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Brokers to transform consumer experience management.Exactly how carries out Five9’s( FIVN )NEW CX eyesight effect customer care? Five9’s brand-new CX eyesight combines AI Professionals along with AI-empowered Human Brokers to supply hyper-personalized, simple and easy clientexpertises while lessening costs as well as boosting effectiveness.
What was Five9’s( FIVN) strategic opening in the Aragon Analysis World 2025 report? Five9was actually positioned as the best key merchant in the artificial intelligence Representative Platforms in the ICC, 2025 document, realizing their critical vision for AI-driven advancement in CX. When carried out Five9( FIVN) acquire the AragonInvestigation Technology
Award
?
Five9 was officially introduced with the award on December 10, 2024, at the Aragon Transform 2024 honors event.